1 hour ticket response
We are focused on supplying a prompt and adequate response to every trouble ticket submitted by a customer. Our qualified support staff members will review your problem and will offer you the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, our average technical support ticket response time has proven to be 20 minutes.
An Outstanding Tech Support Service
We’ve got a team of web hosting support technicians who are ready to answer all your questions every time you are in need of support. The majority of our help desk team members have several years of experience in the cloud packages realm, which suggests that you can always count on quick and elaborate answers to your questions.
An Easy–to–Browse Help Center
In the Online Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick suggestions on how to use our services. You can see the answers to your questions in our F.A.Q. repository, see more suggestions in the web hosting account management articles or check the educational video tutorials.