Q: What does the web site migration service entail? Will my website be secure?
A: The website migration service offered by HostWahm is entirely free and consists of moving all your files, databases and e–mails from your present web hosting provider to your new web hosting account with us. We’ll also update all the configuration settings needed for your web sites to be fully functional on our ultramodern cloud hosting platform.Our technicians are fully capable of moving any sort of site. With years of work experience in the industry, they’re well–versed in the inner workings of our hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom–made web application with plenty of custom libraries is as elementary as transferring a plain WordPress–based weblog.
Q: How much time will it take for my web site to be transferred to your platform?
A: While we cannot give you a precise time frame, because there are lots of variables, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our very best to move your website within 48 hours, and in some cases – within 24 hours (when the website content is not large).
Q: Do you require something from me before you begin transferring my site?
A: We’ll need the login information for your old hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: My present web hosting account has sensitive info inside. How can I trust you?
Q: Will there be any downtime for my site?
A: Your website will continue to work just like it did before with your old hosting provider. When we are done with the migration, your web site will be configured to work on our hosting platform and we will alert you to preview it. If everything is functioning correctly, all you will have to do is modify the NS records for your domain. Your website will be transferred to us with no downtime.
Q: Will my present web hosting provider need to provide any information/assistance?
A: While we move your website content, your hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Which hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–driven web hosting platform as long as we can receive access to the Control Panel and there’s FTP access available.The only websites that we can’t transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.